Privacy Policy

TT Ent’s Commitment to Privacy

1.1 As a state agency under the Ministry of Trade and Industry, TT Ent is committed to recognizing the right of the individual to respect for his or her private and family life.

1.2 TT Ent’s privacy policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our Website and our products and services.

Your Consent

2.1 By using TT Ent’s Website under the domain name www.ttentonline.com (the ‘Website’), you consent to our collection and use of your personal information as described in this privacy policy.

2.2 You have the option to withhold personal information which is not needed for the transaction.

Collection, Use and Retention of your Personal Information

3.1 When you visit our Website you may provide us with two types of information: (1) personal information you knowingly choose to disclose that is collected on an individual basis, such as your e-mail address, name, home or work address or telephone number; and (2) website use information collected on an aggregate basis as you and others browse our Website, usually anonymous demographic information which is not unique to you, and information about your computer hardware and software that is automatically collected which may include: your IP address, browser type, domain names, access times, and referring website addresses.

3.2 Broadly speaking, TT Ent uses such information for the operation of our Website, to maintain quality of service, for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers, and to provide general statistics regarding use of the Website. Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards to designed to safeguard the security and privacy of our customers’ personal information.

3.3 You should be aware that if you directly disclose personally identifiable information or personally sensitive data through connected websites accessed through this Website or linked to it, that information may be collected and used by others over whom we have no control. TT Ent is not and cannot be responsible for the privacy policies or content for any of those Websites. Your browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own rules and policies. Before proceeding you should read over the rules and the privacy policies of those websites so that you can understand how those websites collect, use and share your information. Accordingly, when you use a link to go from our Website to another website, our privacy policy is no longer in effect.

3.4 TT Ent does not sell, rent or lease its customer list to third parties. TT Ent may however share data with trusted partners to help us perform statistical analysis, send you e-mail, provide customer support or arrange for deliveries. TT Ent takes measures to select product or service providers that are responsible and afford privacy protections to their customers. However, we cannot and do not make any representations about the practices and policies of these companies.

3.5 TT Ent may disclose your personal information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or under exigent circumstances to protect the personal safety of other users or members of the Website, or the public.

3.6 TT Ent will not collect sensitive personal information, such as ethnic origin or health, without your explicit consent.

3.7 TT Ent will only hold your personal information for as long as it is needed for the purpose it was collected.

Credit Card Information

4.0 If you choose to purchase product or services from TT Ent or our partners, you may need to give personal information and authorisation to obtain information from various credit services.

E-mail

5.0 If you choose to correspond with us through e-mail, we may retain the content of your e-mail and our response so that we can more efficiently handle any follow-up questions you may have.

On-line Surveys

6.0 The information you provide to TT Ent via on-line surveys and promotions on the Website will be used for internal marketing purposes, including for the development of new services and information on the site.

Website Use Information and Cookies

7.1 Similar to other commercial websites, our Website utilises a standard technology called ‘cookies’ and web server logs to collect information about how our Website is used.

7.2 Cookies are a feature of web browser software that allows web servers to recognise the computer used to access a website. They are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at the Website, and web sites visited just before and just after our Website.

Cookies can remember what information a user access on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete transactions over the internet. Cookies should make your on-line experience easier and more personalised.

7.3 TT Ent uses web site browser software tools such as cookies and web server logs to gather information about our Website users’ browsing activities in order to constantly improve our Website and better serve our customers. This information assists us to design and arrange our web pages in the most user friendly manner and to continually improve our Website to better meet the needs of our customers and prospective customers. We do not use these technologies to capture your individual e-mail address or any personally identifying information about you, although they do permit us to send focused on-line banner advertisements or other such responses to you.

7.4 You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website.

Security of Your Personal Information

8.1 TT Ent secures your personal information from unauthorised access, use or disclosure. TT Ent secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

8.2 When personal information, such as a credit card number, is transmitted to other websites, it is protected through the use of encryption/security software and protocols such as Secure Sockets Layer (SSL) encryption. That protocol not only ensures privacy but also ensures that no other browser can ‘impersonate’ your browser, nor alter any information sent.

8.3 You are entitled to access your own personal information.

Employee Access, Training and Expectations

9.0 TT Ent’s corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

Changes to this Privacy Policy Statement

10.0 This Privacy Policy Statement will be continuously assessed against new technologies, business practices and our customers’ needs. TT Ent reserves the right to occasionally update this Privacy Policy Statement to reflect company and customer feedback. You should check the Website and the current Privacy Policy Statement from time to time to be informed of how TT Ent is protecting your information.

Contact Information

11.1 TT Ent welcomes your comments regarding this Privacy Policy Statement.

11.2 If you believe that:

a) We are not adhering to our privacy policy; or

b) We can improve our privacy policy; or

c) Your personal information is inaccurate or not up-to-date

Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will use commercially reasonable efforts to promptly determine and remedy the problem and or to update or correct inaccuracies about your information.